Background
Presidio is a cutting edge IT solutions provider operating across +60 countries. With hundreds of internal/legacy systems, cooperation between the systems is paramount to ensuring efficient streamlining for Presidio's international operations. However, a few of Presidio's systems followed tedious and faulty manual procedures, and for a leading IT solutions provider in the modern API world, this was simply not acceptable.
Think of this use case through a Human Resources (HR) perspective: when a new employee joins a company, he/she needs to be registered in many systems (Ticketing, invoice systems, CMR systems etc.). The same now applies when the employee's information is updated or if he/she are later terminated. These changes need to be propagated across a large number of related systems to ensure all teams are functioning as designed.
To solve this challenge, Apisero presented a unique API-led cloud-based Architecture that would assist connection between Presidio's internal and external systems while following integration best practices. This 3-layered API approach would be hosted in MuleSoft® CloudHub and would interconnect all the systems required by Presidio's HR team to deliver an efficient streamlined approach.
Now, when a new user is added to the main HR system, orchestration between APIs propagates this information across all the designated members of the integration.
The Solution
The Results
A crucial department to any organization, HR data management is key to ensuring optimal organization performance. Over an 8 week period, Apisero developed and fully-automated 8 integrations to replace tasks previously performed by human intervention. Now, Presidio's HR data only requires management and occasional quality checks by staff members.
By creating an automated data management process using MuleSoft®, Presidio is now able to allocate their assets and budget more effectively, with department strategy (not data entry) being at the heart of their focus.
Profile
- Headquarters: New York,
New York - Industry: Software
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Human Resources data being tediously input into Presidio's internal system via processing clerks
- Disconnect between external and internal system data due to the requirement of human intervention
Solution
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3-Layer API approach using MuleSoft® CloudHub to interconnect all data systems
- Slow transitional phase between manual data entry and full-automation to ensure security of critical data
Benefits:
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Fully-automated HR data management with only occasional quality checks to be performed
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Previous HR assets and budgets can now be more effectively allocated to key strategic areas of focus
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